“I wish to clarify that my post that ’emotions are not to be shared’ was sarcastic self-mockery and was certainly not intended to be hurtful to anyone and I’m deeply sorry that it was,” Hidalgo posted to his Twitter account, which he made public. Roughly 20 hours later, the executive apologized.
How is this acceptable from someone so high up at Lucasfilm? You're telling people it's not ok to have emotions about the work your company produces, and you make fun of them for crying? Not ok. “You’re telling people it’s not ok to have emotions about the work your company produces, and you make fun of them for crying?” he tweeted. By that point, Hidalgo had deleted the tweet, but, rather inexplicably, he also put a screenshot of it as the banner over his account Toos took it as more trolling.
That’s when he learned what Hidalgo tweeted: “emotions are not for sharing.” Toos was outraged, interpreting Hidalgo’s remarks as indeed piling on the mockery of his genuine emotions. “I’d hate to believe he would join in as a Lucasfilm official,” Toos tweeted to his 101,000 followers, asking anyone with access to Hidalgo’s account to send him a screenshot of his tweets. Toos posted to Twitter that he’d noticed that Pablo Hidalgo, a top executive in Lucasfilm’s story department, was commenting on a thread that was ridiculing Toos’ emotional reaction to Luke’s appearance on “The Mandalorian.” Because Hidalgo’s account was private, however, Toos couldn’t see what the exec was saying. Ten days later, Toos had a different sentiment entirely for Lucasfilm, exposing once again the delicate and precarious relationship between the studio and its most vocal fans - and at a moment when it seemed like Lucasfilm and Disney had put the worst of Star Wars fan unrest behind them. “This was what the little six-year-old in me wanted to see.” “Thank you, Lucasfilm,” he said, still wiping back tears.
When it was over, he seemed slightly embarrassed, but mostly in dumbstruck awe at the deep feelings the episode had evoked in him. For the next 15 minutes, Toos wept as the episode unfolded.
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